Frequently Asked Questions about Gameplay
Where do I find the Servant summon rate information?
Heir of Light: Eclipse participates in voluntary loot box regulation.
You can find the details on All Factions/Designated Faction/Friend Summon by following these steps:
How to Find Servant Summon Rates
- Select the tab you wish to view summon rates.
- Tap the “i” button on the upper left corner of the Summon page.
- View the Drop Rates of individual grades and Servants.
What are Auto Purify and Quick Purify?
Auto Purify and Quick Purify are the features that allow you to make progress by accumulating EXP and items even when you are offline.
Here is more information:
Auto Purify Rewards
- Rewards are determined based on a cleared chapter stage, with higher stages providing better types and amounts of rewards.
- In addition, raising your VIP Level increases the amount of certain rewards.
Auto Purify Time
- Rewards are automatically accumulated for up to 12 hours by default.
- Raising your VIP Level increases the Auto Purify Time. More information can be found in the VIP Perks menu.
Quick Purify Attempts
- You can use the Quick Purify feature once a day.
- Raising your VIP Level increases the number of daily attempts. More information can be found in the VIP Perks menu.
My Servants don’t use their skills
All skills except Ultimates are used automatically. Make sure that the Auto option is enabled during battle.
- All skills including Ultimates are used automatically in Auto Mode.
- In Manual Mode, you can tap a Servant’s icon to use their Ultimate.
When is the game server reset time?
The game time is based on UTC +0.
Make sure to check the time remaining for a certain mode to avoid confusion caused by timezone differences.
I thought I summoned an Epic Servant, but what I got was a natural Rare one!
Please check your Servant Wish List.
When you summon an Epic Servant, there’s a high chance that the Servant will be one from your wish list.
If you add natural Rare Servants on your wish list, Rare Servants will be summoned as Epic ones, so make sure to update your wish list.
How do I delete my data?
If you decide to delete your data, all game data and purchase history will be reset and cannot be recovered.
Please note that there is a huge difference between deleting your game data and withdrawing from your account, so make sure to use these features carefully.
How to Delete Your Game Data
- Tap your profile image on the upper left corner.
- Tap the [Account] tab.
- Tap [Delete Account] at the bottom.
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