How to Fix
In the final battle against Wesker if you die once you may encounter a bug that leaves your character stuck without being able to move or switch between characters, literally stuck.
After the video before the last boss, the character may stop responding to the player’s inputs.
- Change the in-game settings to 720p, 30 FPS, windowed mode, and 75 Hz.
- Once settings have been changed, press Restart Checkpoint and enter the door.
- Once the video ends and the character is under player control, the graphics settings can be returned to their previous settings.